Shipping policy
Shipping Policy
We ship to the United States, Canada, the United Kingdom, Australia and New Zealand.
Shipping options
| Option | Cost | Delivery time |
|---|---|---|
| Free Standard Shipping | FREE on every order | 4–9 business days |
| Express Shipping | CA$4.99 (or the equivalent in your local currency) | 3–7 business days |
Delivery times are estimates and start once your order has shipped. Business days are Monday to Friday, excluding public holidays.
Order processing
Orders are processed within 1–3 business days. Orders placed on weekends or holidays are processed the next business day. During sales and peak seasons, processing may take slightly longer.
Tracking your order
As soon as your order ships, you'll get a confirmation email with a tracking number. Tracking can take 24–48 hours to start showing updates.
Duties and taxes
Depending on your country, orders may be subject to import duties, taxes or customs fees. Any such charges are determined by your local customs office and are the customer's responsibility unless they were collected at checkout.
Delays, lost or stolen packages
Carrier and customs delays can happen and are outside our control. If your tracking hasn't updated in 7 business days, or it shows delivered but you haven't received it, email us at wearsnugattire@gmail.com and we'll help sort it out.
Wrong address
Please double-check your shipping address at checkout. If you spot a mistake, email us as soon as possible — we can update it as long as your order hasn't shipped yet. We're unable to cover reshipping costs for orders sent to an incorrect address entered at checkout.
Questions?
Contact us at wearsnugattire@gmail.com.